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Fuck you, Virgin Mobile. - Almost certainly not Johnny Depp.

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February 5th, 2007

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07:04 pm - Fuck you, Virgin Mobile.
Fuck you, with a chainsaw. I'm smarter than you, and now I have proof of it.

My phone. My hardware. MINE. It works the way *I* want it to, not you.

(Yes, that IS Metallica coming out of the speakers of my phone when it rings, now. It's even Metallica that I've altered, and no, I didn't pay you $4 for 15 seconds of Enter Sandman. Funny how that works, hmm?[1])

For the record, if any of you ever get a Nokia CDMA phone locked with idiotware, such as those provided by Bell Mobility and Virgin Mobile, intended to make you pay them $4 per use for the privilege of using a feature that's supposed to be built into the phone, the fix is simple:

#1: Buy a USB cable for the phone on eBay. Yes, this costs about $10, but it's cheap AND having a USB cable for your phone is good for other reasons.[2]
#2: Download Nokia Diego, the software Nokia uses to program the phone in the first place. No, you can't get it directly from Nokia, but that really shouldn't slow you down. You need version 3.08+ for a 6275i, but the exact minimum version depends on your model. Google it.
#3: Uninstall all Nokia software from your PC
#4: Install Diego
#5: Plug in your phone, set it to Data Enhancement mode if it's got that. If not, select Data Storage mode.
#6: Start Diego. Tell it to stop looking at COM1. If you're in DE mode, go to step 7 now. If you're in USB FT mode, hit "exit" to leave it.
#7: Click "Settings", click "Load All From Phone". Wait for them to load.
#8: Here's where you back up all your phone settings as much as you can, with "save to file" and "export to XML" and all that stuff.
#9: Examine the settings, marvel at the piles and piles of data that's in there, and then get to the point: User -> Ringtone Settings. Change from where it is (a number from 1-5, with descriptors) to "0 - Allow All Ringtones".
#10: Click "Save All To Phone", have a brief fucking heart attack because you're playing with a production system with no guarantee that the backups worked, wait for the phone to beep, and set your ringtones however you want.

You can also, presumably, unlock the Java settings so you can get your Tetris on without paying separately for it, too. That's left as an exercise for the annoyed geeky person, because I don't use java applets on my phone. I should also see if I can edit the main menu easily, to get rid of the stupid "Hey, why not come spend more money at Virgin's Website!" thing.

Of course, if this had been a GSM phone, the solution would have been "pull the SIM card, put the battery in, google the 10 digit code, enter the code, pull the battery, put the SIM card back" - but I wasn't given a GSM phone, I was given a CDMA one. CDMA ones are more complicated.

[1]: I don't think I'm going to keep Enter Sandman as a ringtone. While Canada doesn't have the insipid "ringtones are a public performance" interpretation of copyright law, I only picked it because, hey, it's a DRM and copying problem. I've gotta break it with Metallica. It's a tradition.

[2]: If you're local to me, I know you, and you get the same phone I did, or a similar one, you don't even need to buy a cable. You just need to come over to my house and say "Hey, John, can you unlock my phone? I'm tired of idiots locking out features on MY PROPERTY so that they can sell me shit."

(88 comments | Leave a comment)


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[User Picture]
Date:February 6th, 2007 12:13 am (UTC)
now work your cellphonely magic to get me out of my fucking Alltel contract.
I'm in roam, at my new home address. Their website .. says they don't offer service in this zipcode. Yet ... I am still in their contract. Because they're too lazy to let go and I'm too poor for a lawyer.


*end bitching on other's journals*
[User Picture]
Date:February 6th, 2007 12:33 am (UTC)
I don't do contracts. The best part about Virgin Mobile is that they have no contracts at all. You buy the phone and it's yours outright, and you can put money on it, but there's no contract and everything is Pay As You Go.
[User Picture]
Date:February 6th, 2007 12:20 am (UTC)
uh, where do you live? maybe you can figure out how to do that with my phone.. although it's not a nokia..
[User Picture]
Date:February 6th, 2007 12:30 am (UTC)
#1: Ottawa, Canada.
#2: Make and model of phone?
[User Picture]
Date:February 6th, 2007 12:42 am (UTC)
Thanks for the tip.
But you really shouldn't hold back on how you feel.
Go ahead, let 'em have it with both barrels!
[User Picture]
Date:February 6th, 2007 12:43 am (UTC)
You should forward this along to the good folks at Make magazine. They had an article about just this nonsense a few issues back.
(Deleted comment)
[User Picture]
Date:February 6th, 2007 02:36 am (UTC)
I knew shit-all about cellphones until Dec 25, 2006, when I was given one as a gift.

Just so you know.
(Deleted comment)
[User Picture]
Date:February 6th, 2007 02:53 am (UTC)
You're my hero.
[User Picture]
Date:February 6th, 2007 12:25 pm (UTC)
You are my hero.

Date:February 6th, 2007 02:48 pm (UTC)
Nice work.
[User Picture]
Date:February 7th, 2007 04:16 pm (UTC)
Can I request ringtones?

As in, could/would you set it up so "RE: Your Brains" is a ringtone for my work phone number?
[User Picture]
Date:February 7th, 2007 04:24 pm (UTC)

In fact, I may set that up as the default ringtone for every number in the "work" category, starting at the chorus. "Alll we wanna do is eat your brains..."
Date:February 9th, 2007 10:40 pm (UTC)


What is "USB File Transfer Mode". When I plug in my phone it says only 3 modes. Nokia mode, Printing and Data storage. Help. =[
[User Picture]
Date:February 9th, 2007 10:54 pm (UTC)

Re: Still

Data Storage mode. Sorry.
[User Picture]
Date:February 25th, 2007 11:38 pm (UTC)
*sigh* I just wish my Tracfone's voicemail would work.

It just died suddenly one day and they reset it four or five times and it's still dead.
Date:March 3rd, 2007 02:34 am (UTC)

wont install

I can install diego 3.09 no problem, when i plug in my nokia 6275i into my computer via my cable, the computer says "There was a problem installing this hardware: Nokia 6275i. An error occured during the installation of the device the specified service has been marked for deletion." and it doesnt install, if i use the nokia programs drivers the phone works fine (not with diego obviously) but when i install diegos driver it says that message. What can i do? Ive tried diego 3.06, 3.08 same thing. ive tried reinstalling it and installing it with no nokia software or drivers. still nothing. any ideas?
[User Picture]
Date:March 3rd, 2007 05:00 am (UTC)

Re: wont install

It sounds like you either didn't uninstall all your Nokia software (including cable drivers) before installing Diego, or you need to reboot after the uninstalls before plugging in the phone. I realise you say you've done that - triple-check to make sure you didn't miss anything?

As well, when you plug the phone in, it should prompt you to select a mode. Make sure you're selecting Data Storage Mode, not Nokia mode.

Apart from that... maybe try a different PC?
Date:March 15th, 2007 08:10 pm (UTC)
I got my 6275i before christms and I've been wanting to do this for awhile. Has anyone had problems installing apps on this phone? my carrier seems to have locked that out too.
[User Picture]
Date:March 15th, 2007 09:20 pm (UTC)
I haven't tried installing apps. If it's blocked on the phone, though, this application will control the setting to unlock it again.
Date:March 26th, 2007 04:16 pm (UTC)

Which end of Ottawa?

Hey, John, can you unlock my phone? I'm tired of idiots locking out features on MY PROPERTY so that they can sell me shit.

Are you still doing this for folks who hate locked stuff? I have the 6275i from Virgin.

I've tried with my own cable and diego, but I keep getting "USB Device Not Recognized" and "Unknown Device".

I'm gettin' kinda pissed, 'cause i've tried it on 3 different PCs now. I work in the west end, live in the east, so I gotta go by your place at least 2x a day.
Date:March 26th, 2007 07:27 pm (UTC)

Re: Which end of Ottawa?

OK, So I tried calling VM and they referred me to Nokia for my issue. Nokia asks "On the cable, does it say it was made in China or Taiwan?" "China" I says. "Oh," he says, "There's your problem. The CA-53 from China is incompatible with your phone." Ass-lickers.
Date:April 1st, 2007 04:22 am (UTC)

why do you people still give them money???

Why do you people continue to fund companies that obviously have no respect for your privacy, your intelligence and conspire with police/authoritarian forces against you? I will not give ANY cellular company ANY legitimate form of income. When wireless VoIP becomes feasible they are dead, dead in the water and I will laugh and crack a beer. No fone company, cop or spook has any right to know who I call, about what or when even if it's a matter of national security my rights trump theirs. You guys should quit being fucking lemmings! They tell you to pay $4 for a ring tone, I say Bittorrent. Microsoft says "this content requires a DRM licence to play..." and I say Linux. They say that their fone can only be used on our network on our terms and I say "good-bye and fuck off!" When you give these people money they think they can get away with that shit.

Things you can do to help:

1) Plaster notices about how cellular companies violate basic privacy all over their windows at night.

2) Fraud

3) Spam all their gay SMS services telling people their service is about to be turned off for non-payment(make it look like it came from service provider, email spoof).

4) Dump your cola drink all over that ditzy chick on the bus with the annoying 50 Cent ring tone.

5) Tell your friends not to feed bears or corporate fascism!

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